About Me

I'm a Full-time IT Support Specialist & Freelance Data Analyst from New Jersey, USA. I aim to make a difference through my creative and sustainable solution.

Worked with project teams to create user-friendly and appealing application interfaces and websites for users. Met with the project manager, business analyst, and architect right from the beginning of the project, creating rough mock-ups that were refined and extended over many iterations. Adjustments to mock-ups as necessary to address problems encountered.

  • Name : Rabi Alam
  • Job : Data Analyst & IT Tech Support
  • Appointment : Book Here







My skill

Data Analytics
80%
Tableau & Power BI
60%
SQL, SQL Server
90%
SSIS, SSRS, SSAS
70%
Tech Support
75%

My Resume

RESUME

Having 4 years of IT Tech Support experience with 2 year Data Analytics hands on experience

Data Analyst

01.2023 - Present
Cibo Vita Inc.
  • Used ETL (SSIS) to develop jobs for extracting, cleaning, transforming and loading data into data warehouse..
  • Created databases and schema objects including tables, index and applied constraints, connected various application to the databases and written store procedures.
  • Connected various Data base & SQL Server database to created Tableau reports- Matrix, Bar Charts, Line Charts, Pie Charts, Donut Chart, and Bubble and stacked Bar Chart etc.
  • Schedule ETL jobs and modify deployed jobs.
  • Monitoring ETL Jobs on QA, Stagging and Prod environments.
  • Process large volume of raw data into structured data by using Filters, Conditional Formatting, Data Validation, Pivot Tables & Pivot Charts in Microsoft Excel.

IT Support Specialist

06.2022 - 02.2023
Cibo Vita Inc.
  • Consulting with IT managers and other departments as required.
  • Providing IT assistance to the facility and its staff.
  • Training end-users on hardware functionality and software programs.
  • Monitoring hardware, software, and system performance metrics.
  • Updating computer software, as well as upgrading hardware and systems.
  • Install and configure computer systems and applications within the company.
  • Maintaining databases and ensuring system security.

IT Support

06.2019 - 05.2022
Tech-N-Bit

M.Sc in Information Technology

08.2018 - 05.2020
Valparaiso University | Indiana, USA

Major in IT and Management

Master of Business Administration

09.2013 - 05.2016
University of Liberal Arts | Dhaka, Bangladesh

Major in Human Resource.

B.Sc in Electronics and Telecommunication Engineering

02.2008 - 08.2013
United Internationa University | Dhaka, Bangladesh

Major in Telecommunication.

My Services


SERVICES

Here are some of my services.

02

Tech Support

Provide IT Tech Support for different clients.

Project
Clients
Happy Client

My Projects


PORTFOLIO

Here are some of my projects.

  • All
  • Data Analysis
  • IT Support
  • Others

Blog


BLOG

Find out my thoughts and some helpful topics here.

Get In Touch


CONTACT

Feel free to reach out to me for your projects. I will get back to you ASAP.