About Me

I'm a Full-time IT Support Specialist & Freelance Data Analyst from New Jersey, USA. I aim to make a difference through my creative and sustainable solution.

Worked with project teams to create user-friendly and appealing application interfaces and websites for users. Met with the project manager, business analyst, and architect right from the beginning of the project, creating rough mock-ups that were refined and extended over many iterations. Adjustments to mock-ups as necessary to address problems encountered.

  • Name : Rabi Alam
  • Job : Data Analyst & IT Tech Support
  • Appointment : Book Here
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My skill

Data Analytics
80%
Tableau & Power BI
60%
SQL, SQL Server
90%
SSIS, SSRS, SSAS
70%
Tech Support
75%

Data Analyst

01.2023 - Present
Cibo Vita Inc.
  • Used ETL (SSIS) to develop jobs for extracting, cleaning, transforming and loading data into data warehouse..
  • Created databases and schema objects including tables, index and applied constraints, connected various application to the databases and written store procedures.
  • Connected various Data base & SQL Server database to created Tableau reports- Matrix, Bar Charts, Line Charts, Pie Charts, Donut Chart, and Bubble and stacked Bar Chart etc.
  • Schedule ETL jobs and modify deployed jobs.
  • Monitoring ETL Jobs on QA, Stagging and Prod environments.
  • Process large volume of raw data into structured data by using Filters, Conditional Formatting, Data Validation, Pivot Tables & Pivot Charts in Microsoft Excel.

IT Support Specialist

06.2022 - 02.2023
Cibo Vita Inc.
  • Consulting with IT managers and other departments as required.
  • Providing IT assistance to the facility and its staff.
  • Training end-users on hardware functionality and software programs.
  • Monitoring hardware, software, and system performance metrics.
  • Updating computer software, as well as upgrading hardware and systems.
  • Install and configure computer systems and applications within the company.
  • Maintaining databases and ensuring system security.

IT Support

06.2019 - 05.2022
Tech-N-Bit

M.Sc in Information Technology

08.2018 - 05.2020
Valparaiso University | Indiana, USA

Major in IT and Management

Master of Business Administration

09.2013 - 05.2016
University of Liberal Arts | Dhaka, Bangladesh

Major in Human Resource.

B.Sc in Electronics and Telecommunication Engineering

02.2008 - 08.2013
United Internationa University | Dhaka, Bangladesh

Major in Telecommunication.