About Me

I'm a Full-time Data Analyst & IT Support from New Jersey, USA. Transforming data into actionable insights.

Data Analyst at Cibo Vita Inc., with over two years of experience in BI, ETL optimization, and data warehousing.
Hands-on experience in SSIS, T-SQL, Power BI, and SQL Server for reporting, analytics, and performance tuning.
Strong background in data modeling, OLAP analysis, and automated reporting.
Detail-oriented and self-driven professional with strong analytical, communication, and problem-solving skills.

  • Name : Rabi Alam
  • Job : Data Analyst & IT Support
  • Appointment : Book Here
Download CV LinkedIn Portfolio







My skills

Scripting: Pandas, NumPy, Matplotlib, Seaborn, R, Jupyter Notebooks
Data Modeling: Star & snowflake schemas, fact-dimension modeling, dbt, OLAP/OLTP systems
Data Engineering & ETL: SSIS, Python, T-SQL, SQL Server, data integration, staging, and transformation
IT Support: Active Directory, Group Policy, Office 365, Surveillance, Synology, FreePBX, OS deployment and patching
Networking: TCP/IP, LAN/WAN, DNS/DHCP, UniFi access points, Fortinet firewall, VPN configuration

My Resume

RESUME

Having 4+ years of IT Tech Support experience with 3+ year Data Analytics freelancing experience

Data Analyst

09.2023 - Present
Cibo Vita Inc. | Totowa, NJ
  • Accelerated ETL pipelines with SSIS and T-SQL, cutting data refresh times by 15%
  • Built hybrid star/snowflake data warehouse and OLAP models, boosting query efficiency by 20% and supporting 1M+ customer records
  • Ensured data integrity through modeling, validation, and anomaly detection across OLTP and staging systems
  • Automated financial and operational reporting via SSRS and Excel, saving 20% in report generation time
  • Analyzed pricing and distribution trends, boosted margins by 12% on selected product lines
  • Built dynamic dashboards using Tableau and Power BI to present insights, trends, and models to non-technical stakeholders

IT Support

06.2022 - 04.2024
Cibo Vita Inc. | Totowa, NJ
  • Administered IT systems and supporting 100+ Office 365 users, VPN accounts, shared drives for 14+ departments
  • Implemented network and security infrastructure by installing 300+ UniFi access points and 113 Hikvision cameras
  • Configured and deployed Cisco and Yealink IP phones, integrated with FreePBX, ensuring reliable VoIP communication.
  • Installed and supported Logitech conference room systems integrated with Microsoft Teams for meeting spaces
  • Provisioned and managed secure VPN access for remote employees using Fortinet firewalls

M.Sc in Information Technology

08.2018 - 05.2020
Valparaiso University | Indiana, USA

Major in IT and Management

Master of Business Administration

02.2008 - 08.2013
University of Liberal Arts | Dhaka, Bangladesh

Major in Human Resource.

B.Sc in Electronics and Telecommunication Engineering

02.2008 - 08.2013
United Internationa University | Dhaka, Bangladesh

Major in Telecommunication.

My Services
SERVICES

Here are some of my services.

01

Data Analysis

Perform Data Analysis for my clients

02

Tech Support

Provide IT Tech Support for different clients.

03

Training

Provide Data & IT support training for individuals

04

Service 1

Coming Soon...

05

Service 2

Coming Soon...

06

Service 3

Coming Soon...

Project
Clients
Happy Client

My Projects
PORTFOLIO

Here are some of my projects.

  • All
  • Data Analysis
  • IT Support
  • Others

Data Analysis Portfolio 1

Data Analysis, Others

Data Analysis Portfolio 2

Data Analysis, Others

Data Analysis Portfolio 3

Data Analysis, Others

IT Support Portfolio 1

IT Support, Others

IT Support Portfolio 2

IT Support, Others

IT Support Portfolio 3

IT Support, Others

Blog
BLOG

Find out my thoughts and some helpful topics here.

21 March 2023

Higher Study Abroad

Roadmap

21 March 2023

Higher Study Abroad

WES Evaluation

21 March 2023

Higher Study Abroad

IELSTS and GRE Preparation

Load more

Get In Touch
CONTACT

Feel free to reach out to me. I will get back to you ASAP.