About Me

I'm a Full-time Data Analyst & IT Support from New Jersey, USA. Transforming data into actionable insights.

Data Analyst at Cibo Vita Inc., with over two years of experience in BI, ETL optimization, and data warehousing.
Hands-on experience in SSIS, T-SQL, Power BI, and SQL Server for reporting, analytics, and performance tuning.
Strong background in data modeling, OLAP analysis, and automated reporting.
Detail-oriented and self-driven professional with strong analytical, communication, and problem-solving skills.

  • Name : Rabi Alam
  • Job : Data Analyst & IT Support
  • Appointment : Book Here







My skills

Scripting: Pandas, NumPy, Matplotlib, Seaborn, R, Jupyter Notebooks
Data Modeling: Star & snowflake schemas, fact-dimension modeling, dbt, OLAP/OLTP systems
Data Engineering & ETL: SSIS, Python, T-SQL, SQL Server, data integration, staging, and transformation
IT Support: Active Directory, Group Policy, Office 365, Surveillance, Synology, FreePBX, OS deployment and patching
Networking: TCP/IP, LAN/WAN, DNS/DHCP, UniFi access points, Fortinet firewall, VPN configuration

My Resume

RESUME

Having 4+ years of IT Tech Support experience with 3+ year Data Analytics freelancing experience

Data Analyst

09.2023 - Present
Cibo Vita Inc. | Totowa, NJ
  • Accelerated ETL pipelines with SSIS and T-SQL, cutting data refresh times by 15%
  • Built hybrid star/snowflake data warehouse and OLAP models, boosting query efficiency by 20% and supporting 1M+ customer records
  • Ensured data integrity through modeling, validation, and anomaly detection across OLTP and staging systems
  • Automated financial and operational reporting via SSRS and Excel, saving 20% in report generation time
  • Analyzed pricing and distribution trends, boosted margins by 12% on selected product lines
  • Built dynamic dashboards using Tableau and Power BI to present insights, trends, and models to non-technical stakeholders

IT Support

06.2022 - 04.2024
Cibo Vita Inc. | Totowa, NJ
  • Administered IT systems and supporting 100+ Office 365 users, VPN accounts, shared drives for 14+ departments
  • Implemented network and security infrastructure by installing 300+ UniFi access points and 113 Hikvision cameras
  • Configured and deployed Cisco and Yealink IP phones, integrated with FreePBX, ensuring reliable VoIP communication.
  • Installed and supported Logitech conference room systems integrated with Microsoft Teams for meeting spaces
  • Provisioned and managed secure VPN access for remote employees using Fortinet firewalls

M.Sc in Information Technology

08.2018 - 05.2020
Valparaiso University | Indiana, USA

Major in IT and Management

Master of Business Administration

02.2008 - 08.2013
University of Liberal Arts | Dhaka, Bangladesh

Major in Human Resource.

B.Sc in Electronics and Telecommunication Engineering

02.2008 - 08.2013
United Internationa University | Dhaka, Bangladesh

Major in Telecommunication.

My Services


SERVICES

Here are some of my services.

02

Tech Support

Provide IT Tech Support for different clients.

03

Training

Provide Data & IT support training for individuals

04

Service 1

Coming Soon...

05

Service 2

Coming Soon...

06

Service 3

Coming Soon...

Project
Clients
Happy Client

My Projects


PORTFOLIO

Here are some of my projects.

  • All
  • Data Analysis
  • IT Support
  • Others

Blog


BLOG

Find out my thoughts and some helpful topics here.

Get In Touch


CONTACT

Feel free to reach out to me. I will get back to you ASAP.